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Y O U R ⬩ Q U E S T I O N S ⬩ A N S W E R E D

Frequently Asked Questions.

If you have any further questions that are not listed here, do not hesitate to send us an email and we will get back to you as soon as possible.

  • Our comprehensive services are listed below. For more information, click here to view our services page.

    SQUARESPACE TEMPLATES:

    We create beautiful Squarespace templates that cater to your specific requirements. These templates not only boast an elegant appearance but are also compatible with various devices and screen sizes, ensuring a seamless browsing experience for your website visitors.

    We also offer a template rework service where we will customise one of our available templates to perfectly suit your brand.

    Click here to visit our template shop.


    CUSTOM SQUARESPACE WEBSITES:

    We understand that each business is unique, and an off-the-shelf template may not suffice. Our team of skilled web designers will work closely with you to understand your brand identity and target audience, then craft a custom website design that reflects your vision and goals.


    SQUARESPACE E-COMMERCE STORES:

    If you're planning to sell products or services online, our team can help set up a robust eCommerce store within your Squarespace website, complete with secure payment processing and inventory management features.

    FULL BRAND DEVELOPMENT:

    Our website and branding package is a one-stop solution, offering a complete range of services. We begin by conceptualising and developing an original idea for your brand. From there, we bring it to life through the creation of a professional website and essential marketing assets, including logos, typography, and a carefully curated colour scheme. This comprehensive approach ensures a cohesive and impactful brand presence across various platforms.

    SEARCH ENGINE OPTIMISATION (SEO):

    It's crucial to have a website that ranks well on search engines to attract organic traffic. We optimise your website with targeted keywords and relevant content, adhering to the best SEO practices to improve your website's visibility and rankings.

    GRAPHIC DESIGN AND MARKETING:

    Alongside our web design services, we also offer graphic design and branding solutions that include logo design, colour palette selection, typography, custom illustrations, and cust social media/marketing material design.

    MAINTANENCE AND SUPPORT:

    Post-launch, our team will be at your disposal to provide any necessary maintenance, updates, and support to ensure your website stays up-to-date and optimised, maintaining optimal performance.

  • + After contacting us, we will respond to you as soon as possible to begin your free consultation that lets us know what service you had in mind. We will then require a 50% deposit to begin the work.

    + Once we have received the deposit, we will begin your client consultation which consists of a detailed questionnaire for us to get to know a bit more about your brand vision and any ideas that you have.

    + The remaining balance will be paid once you are completely satisfied with the website. We will then hand over the ownership to you and help you to go live straight away… exciting!

  • Between 1-3 weeks on average. It could be shorter or longer depending on the project requirements.

  • + Purchase the template most aligned with your brand, personal style and website needs. Within 48 hours, you'll receive an email with an invitation link to your brand new website.

    + Accept the invite & Login/Create your Squarespace account. The template will then be added to your Squarespace account as a new site.

    + Start customising it by adding your own images, changing the colours/font, adding your logo and so on. You can now go ahead and launch your new site. Hooray!

  • TEMPLATES

    Each template purchase is equivalent to one individual license. This means that the template is intended for a single project or website—no sharing with others!

    If another person or business wishes to enjoy the same structural benefits your template offers, they'll need to purchase their own unique license as well. Plus; you are not permitted to re-sell or claim our work as your own under any circumstances - we support originality here!

    PLUGINS

    Each plugin comes with an unlimited license. This means that you can use and install it on as many websites as you want - no matter how many sites are in your ownership.

    This license also never expires, so you don't need to worry about renewing or replacing it. The license also covers any future updates or upgrades that may be released.

  • Yes of course! Each package comes with a set amount of revisions and email support included in the cost. Should you need further assistance, we are happy to help on a pay-per service.

  • Due to the nature of our digital products, we do not offer refunds, returns or exchanges for any and all payments made. Please review the demos, features, requirements and relevant information before making your purchase.

    EU CUSTOMERS

    We regret to inform you that for digital downloads, you will be required to waive your right to withdraw an order within 14 days of delivery before the digital content can be provided to you. This is in accordance with EU consumer laws and regulations, which state that consumers must be aware of their rights and obligations before making a purchase.